Use statuses and the Inbox

Every task has a status from Inbox to Done. What each means, where new tasks land, how Today treats them, and how to triage the Inbox and follow up.

A status says where a task stands. It decides which group a task sits in on All tasks, which column it has on a board, and whether it shows on Today.

InboxBacklogNext actionIn progressWaitingDone
The path of a task

A task can move in any direction: the path above is the usual one, not a rule.

StatusMeansOn Today
InboxCaptured, not sorted yet.Only when it is overdue, due within two days, picked for today or P1 to P2.
BacklogNot now. Kept for later.Never.
TodoReady to do. The default for new tasks.Yes.
In progressYou have started.Yes, ranked a little higher.
WaitingYou depend on someone or something.Never as a priority. It shows in the Waiting card.
DoneFinished.In Done today.

The name of the usual status changes with where you look. It is Todo in the status menu, Up next as a group on All tasks and Next action on a task's badge.

Change a status

  • Use the Status field in the edit sheet or the side panel. For a task outside a software project, the sheet offers Todo, In progress, Waiting and Done, plus the status the task already has. The side panel offers all six.
  • On the Kanban layout of All tasks, set Group by to Status and drag a card to another column.
  • Create a task in a status with the Add task row at the end of each group.
  • Complete a task with its circle to set it to Done.

All tasks lists the groups in this order: In progress, Up next, Inbox, Waiting, Backlog, then a folded Done row. See Task views.

The Inbox

The Inbox is the safe place for things you captured and have not sorted. These land there:

  • Tasks added from the desktop quick-add window. See Quick capture.
  • Tasks made from an email with Add to task.
  • Tasks created by assistants connected through MCP.
  • Untriaged items from an import, like Linear's Triage, and older tasks that have no status.

Tasks you write in the new task sheet or a quick-add field start as Todo, and as Backlog in a software project.

To triage, open All tasks and work through the Inbox group. Give each task a date, a priority or a project and set it to Todo, move it to Backlog, or delete it. On Android, the Inbox widget lists what waits for triage.

The mail Inbox space, which lists your email, with Starred, Sent, All mail and labels
The Inbox in the sidebar is the mail space. Task statuses live on All tasks.

Follow up on waiting tasks

Set a task to Waiting when it depends on someone. Put their name or email in Responsible and a date in Follow up.

The Waiting space lists every open task that is set to Waiting or has a Responsible name. It groups them by person and shows how long each has waited. For each task:

  • Follow up moves the next nudge to 2 days from now, next week or a date, or copies a ready message such as "Hi Sam, any news on …?".
  • Received completes the task.
  • Write opens an email when the name is an address.

Follow-ups that are due come first. The oldest waiting task also appears on Today with a Follow up button.

Good to know

  • Automatic time blocking plans Inbox tasks only when they have a date or P1 to P2, and Backlog tasks only when they have a date. See Time blocking.

Updated 5 November 2026

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