Find and download your invoices

Your invoices are in Settings → Subscription as PDFs. See what each line shows, why the first one comes late, and how to fix the details on it.

Each payment of your subscription gets an invoice. Stripe issues it, and Prior lists it for you so you can download it without leaving the app.

#Download an invoice

Each line shows the date, the invoice number, the amount and a status:

The list shows your latest 36 invoices. Older ones, and the full list, are in the Stripe page that Billing portal opens.

#Why the list can be empty or missing

• During a free trial. The first invoice comes at the end of the trial, when the first payment is due. The page says "No invoice yet. The first one comes at the end of your free trial." The 0 € invoice that opens a trial is not listed.
• If you never subscribed, or you use a plan offered by Prior or a Team seat from someone else. There is nothing to pay, and the Billing history section does not appear.
• If the list does not load. The page says "Your invoices could not load." Choose Try again.

#What is on an invoice

Invoices carry the seller's identity (Constant Suchet, trading as CDEV) and the note "TVA non applicable, art. 293 B du CGI", because no VAT is charged. The amounts are in euros. Prior never receives your full card number, so it does not appear.

#Fix the name, address or tax ID

Open Billing portal and update your billing email, address and tax ID. Changes apply to the invoices issued after them. An invoice already issued keeps its details: if you need a corrected one, write to contact@priortasks.com with the invoice number.

#Good to know

• An invoice for a Team plan covers all the seats and comes to the owner. The people holding a seat receive none.
• A yearly plan gets one invoice a year, and a reminder email before it renews.
• If a payment is missing from the list after you paid, see Fix a payment problem.

Updated 5 November 2026