Sign in and reset your password
Sign in with Google or with an email and password, reset a forgotten password with an emailed link, confirm your email and edit your profile.
You sign in to Prior with Google or with an email and a password. Both open the same account when the email address is the same.
Sign in
- Open Prior and stay on the Sign in tab.
- Choose Continue with Google, or type your email and password and choose Sign in. The eye button shows the password as you type it.
- If you turned on two-step verification, enter the 6-digit code from your authenticator app. See Turn on two-step verification.
- Google opens Google's page in your browser, then returns you to Prior. Prior only asks Google for your email and basic profile. On Android, Prior shows the system account picker instead.
- A password needs 8 to 128 characters. Your email is not case-sensitive.
- You stay signed in on a device until you sign out or the session expires. See Devices and sessions.
Reset a forgotten password
- On the sign-in form, choose Forgot password?.
- Type your email and choose Send the link.
- Open the email and follow the link. It opens Prior on the web.
- Type the New password, repeat it under Confirm the password, and choose Save the new password.
- Sign in with the new password.
Things to know about the link:
- It works once and for 30 minutes. Asking for a new link cancels the one before.
- Prior answers the same way whether or not an account uses the address: "If an account uses {email}, a reset link is on its way. Check your inbox and spam folder." It sends at most one email a minute and five an hour per account.
- Saving a new password signs you out everywhere, on every device and for every connected AI assistant. Sign in again on each. Two-step verification still applies.
- Following the link also confirms your email address.
Change your password
The app has no change-password form. To set a new password while signed in, sign out and use Forgot password? as above.
Confirm your email
Prior emails a confirmation link when you sign up with a password. It works for 24 hours. Settings → Profile & account shows Confirmed or Not confirmed yet next to your email, with Resend the email when it is not confirmed. A banner offers the same button.
Confirming matters because it lets you recover your account if you forget your password. A Google account is confirmed from the start. Prior does not let you change your email address.
Edit your profile
In Settings → Profile & account, change your Profile photo and your Username, which is the name your collaborators see, then choose Save profile. This name is separate from the username you pick for leaderboards: see Leaderboards, usernames and kudos.
Good to know
- Your language, theme and text size follow your account. See Language, theme and text size.
- Access keys and connected AI assistants are separate sessions: see Devices and sessions.
- If you cannot sign in, see I cannot sign in.
Updated 5 November 2026